Frequently Asked Questions

Ludoh is made using flour, salt, cream of tartar, coconut oil and water.

It is naturally coloured using plant based products, including spirulina, purple carrot, annatto seed and tumeric.

We use natural fragrance oil to give our dough a playfully fun scent which is made from actual plant components and is International Fragrance Association (IFRA), compliant and certified.

Some Ludoh also has a sprinkle of bio-glitter, which is also plant based, but inedible.

Although Ludoh smells delicious and it is made using natural ingredients, it is a play product for children aged 3 years and above and is not for consumption. Parent supervision is required.

Contact your health professional if your child consumes a large amount or if any allergies occur.

Ludoh playdough will last 4-6 months, if not longer, when stored and cared for correctly. It has no added preservatives so some fading of colour may occur due to the natural ingredients in the dough. Always check the dough before handing over to your doh darlings.

Store Ludoh in a cool, dark place. We recommend the fridge as it can help to preserve the colour. Just give it a good squish to warm and soften it up again.

Ensure your play area and hands are clean and dry.

Ludoh needs lots of love so play with it often. We recommend once a week.

Store Ludoh colours separately in the jars the provided, or an air tight container.

Do not store DIY Dough in the pouch as it is biodegradable!

Salt crystals develop when the water from the dough evaporates!

If your dough become dry after being left out a little too long, give it a good kneed and the warmth from your hands will soften. If that doesn’t work, wet your hands with water and knead until soft again.

Ludoh is suitable for children aged 3 years or over (children who are no longer inclined to put small objects in their mouth). Adult supervision is required.

Ludoh is best experienced fresh, which is why we make it to order. Your order will be processed and delivered within 7-10 business days.

We know you’re excited, but we promise it will be worth the wait!

We place high importance on creating quality products and work hard to ensure our customers always receive fun and fresh dough.

However, if you are not completely satisfied, please get in touch within 3 days of receiving your purchase by emailing hello@ludoh.co.nz to arrange the next steps.

Ludoh is made to order therefore we are unable to offer an exchange or refund should you change your mind, or if a product was incorrectly ordered.

We are committed to using natural ingredients and zero nasties. We don’t add any preservatives what so ever so our playdough is more sensitive to heat and light than other commercial products. Store as directed to extend shelf life.

We use natural plant powders to beautifully dye our dough, so some fading will naturally occur. Store as directed to extend shelf life.

Sometimes our plant based powders don’t dissolve completely during production, so some Ludoh colours have littles speckles. We love this detail and think it just adds to the fun.

Plant powders interact differently with our ingredients therefore each colour has a slightly different recipe and a slight variation in dough consistency. We promise every batch is silky soft and smooth.

Differences in phone settings and screens mean that there may be some discrepancies between sample colours presented on screen and the dough you receive.

Please note Ludoh is made using wheat ingredients and it is crafted in an environment that may contain traces of nuts, eggs and other allergens.